Safety: Our Responsibilities, Your Responsibilities

These are the safety commitments and recommendations that Electric Scooters Galore makes to our customers:

• Only quality products: We will only provide proven-quality, reliable products from reputable manufacturers. Our industry-leading manufacturers of scooters and accessories are quality companies that support their products with respectable warranties and ongoing replacement parts availability. We have carefully chosen the manufacturers whose products we will sell so that there is a minimum of trouble due to problems with defects. We won’t sell the cheapest products on the market because their poor workmanship often causes too high a percentage of warranty claims, and too high a level of customer dissatisfaction. The high hassle factor is not worth the few dollars you would save. Therefore, you can count on Electric Scooters Galore to sell only high quality products from the best companies.
  
  
• Thorough customer care for warranty claims: In those rare circumstances where there is a problem with the manufacturing of your product, we pledge to follow up diligently with you until your warranty claim is successfully concluded. Manufacturing defects are regrettable, but in this imperfect world, they do occasionally occur; to reduce these situations, we have chosen quality products described above. When warranty situations do happen, we take each warranty claim very seriously because we want each of our customers to receive thoughtful attention and thorough support. Our Warranty desk is accessible here.
  
  
• Parts & Repairs: Beyond your warranty period, we will also provide ongoing parts & repair support. We carry selected replacement parts on our own website. For all other parts and repair information, we provide access to information about each manufacturer’s resources on their own websites, and through their national dealer network. Our Parts & Repairs desk is accessible here.
  
  
• Safe Riding Recommendations: We provide you with our list of Safe Riding Recommendations to encourage the safe handling of your vehicle. Please take this list seriously to prevent injury to you, your family, your friends, and your neighbors.
  
  
• Safety Gear: We also provide you with our list of Recommended Safety Gear to assist you with enhancing your safety while on wheels. Some of these products are available on our website, others are on our manufacturers’ websites, and the rest are after-market items that are available locally.
  
  
• Maintenance Recommendations: We have summarized important topics about maintaining your scooter, bike or other personal vehicle so that its mechanical functioning stays at peak efficiency.
  
  

  Your Responsibilities for Riding Safely

  
  There is inherent risk involved with your choice to ride any vehicle. You assume risk when you ride on anything with wheels, no matter the size of the vehicle, how many wheels it has, or how fast it goes.
  
  Here are the top safety responsibilities we ask our customers to carry out:
  
  
• Choose wisely: It is your responsibility to choose the right personal vehicle that is age-appropriate and can be handled safely by the intended rider(s). Please refer to the article on this website about how to shop for a scooter or bike for more information on this topic. Also, our phone representatives are available to assist you with this decision; please recognize, however, that the final purchasing decision is yours. Our recommendations are provided as a free service for assistance only in the selection process. Scooters Galore, LLC is not ultimately responsible for the consequences of recommendations made by our staff, particularly in those situations where incomplete, inaccurate or misleading information was provided to our staff during the recommendation process.
  
  
• Carry insurance: Check with your insurance company before riding. Many homeowners’ policies have limitations or exclusions with regard to accidents involving scooters, bikes, and other personal vehicles. It is your responsibility to maintain your own personal insurance coverage, and to make changes, additions or deletions to your personal coverage as needed.
  
  
• Know and obey traffic laws: Check with local traffic authorities to be sure you know the regulations governing the use of your personal vehicle. Laws vary widely from state to state, and from jurisdiction to jurisdiction (such as by county, township, city, parish, and even by housing development, neighborhood or subdivision). It is your responsibility to know and obey the traffic regulations that are in place in any and every area where you ride your personal vehicle.
  
  
• Ride safely: Follow sensible guidelines for safe operation of your personal transportation vehicle. Safe riding is the responsibility of the rider and/or the rider’s parent or guardian. Please review and heed the information in Electric Scooters Galore Safe Riding Recommendations.
  
  
• Ongoing maintenance: Please review Electric Scooters Galore Maintenance Recommendations for specific tips about keeping your personal vehicle in top running condition.
  
  
• Safety gear: Check over our Electric Scooters Galore List of Recommended Safety Gear for tips about items that increase your safety. We recommend these optional items for an increased level of safety while riding.
  
  

  YOUR PURCHASE FROM WWW.ELECTRIC-SCOOTERS-GALORE.COM AFFIRMS YOUR AGREEMENT WITH THE SAFETY POLICIES STATED HERE.

  
  
  IN SUMMARY: Because we really do care for our customers, we want you to have the safest possible experience with the products we sell. We take action on this policy by providing you with the best products, and the most helpful information about those products, that we can gather. We ask you, the customer, to do your part by continually taking action on the topic of safety, so that your experience as an owner of a personal vehicle is positive, fun, and accident-free.